Timing is *Everything*
Suzy, a referral from another client, called me last Friday, asking to set up an appointment to discuss health insurance. We agreed on yesterday afternoon (July 30), and boy did we luck out with that . First, the backstory: Suzy's divorce was finalized last November, and it appears that her divorce decree did not require her ex-husband to continue her insurance. So she called his employer to find out about COBRA (it's a fairly large company) and was told that they were in the midst of some kind of audit, but were able to tell her how much the premiums would be ($700+/month - Yikes). They also told her they'd be in touch with the paperwork. That never happened. But her medical bills kept being covered, so no harm, no foul, and no $700 a month out of her bank account. Until early June, when her doc called to say that [insurance company] had denied the latest claim because she no longer had insurance with them. Oy. So she called to find out the story, and as best she could t...